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Privacy Policy

Last updated: 25 March 2026

1. Introduction

Welcome to BEAM Intelligence ("BEAM", "we", "our", or "us").

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and application (the "Service").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

2. Data Controller

BEAM Intelligence is the data controller responsible for your personal data.

Registered address:
15 Whitmore Close
Swindon
SN5 6NZ
United Kingdom

Contact email: info@beaminsights.app

3. Information We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide

  • First name and last name
  • Email address
  • Job title / company position
  • Industry
  • Account login credentials

3.2 Payment Information

Payments are processed securely via Stripe.

We do not store or have access to your full payment details.

3.3 Data You Upload

  • CSV files (up to 50MB) containing business data
  • Data used to generate:
    • Data Quality Reports (DQRs)
    • Insights, recommendations, and visualisations

3.4 Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Usage data and interaction with the Service

3.5 Cookies & Analytics

We use:

  • Cookies (for authentication and functionality)
  • Google Analytics
  • Vercel Analytics

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and operate the Service
  • To analyse uploaded data and generate insights
  • To create Data Quality Reports (DQRs)
  • To enable deep-dive analysis features
  • To manage user accounts
  • To process payments via Stripe
  • To improve and optimise the platform
  • To monitor usage and performance
  • To ensure security and prevent fraud

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to provide the Service you requested
  • Legitimate interests – to improve and secure our platform
  • Legal obligations – to comply with applicable laws
  • Consent – where required (e.g. cookies and analytics)

6. AI and Data Processing

BEAM uses artificial intelligence tools to analyse uploaded data and generate insights.

Important points:

  • Your data is processed using third-party AI providers, including:
    • OpenAI
    • Claude (Anthropic)
  • Your data is not used to train AI models
  • We only process your data to:
    • Generate insights
    • Provide recommendations
    • Deliver Service functionality

7. Data Storage and Security

Your data is securely stored using Supabase and other trusted infrastructure providers.

We implement appropriate technical and organisational measures, including:

  • Encryption in transit
  • Access controls
  • Secure authentication
  • Monitoring and logging

8. Data Retention

We retain your data:

  • For as long as your account is active
  • Until you request deletion

You may delete your data at any time via your account or by contacting us.

9. Sharing Your Data

We only share your data with trusted third parties where necessary:

  • Stripe (payment processing)
  • Supabase (data storage)
  • OpenAI and Claude (AI processing)
  • Analytics providers (Google Analytics, Vercel Analytics)

All third parties are required to process your data securely and in compliance with applicable laws.

10. International Data Transfers

Some of our service providers may process data outside the UK or EU.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions

11. Your Data Protection Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: info@beaminsights.app

12. Cookies

We use cookies to:

  • Enable login functionality
  • Remember user preferences
  • Analyse usage and performance

You can manage or disable cookies through your browser settings.

A separate Cookie Policy may provide more detail.

13. Data Security

We take data security seriously and implement safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

BEAM is intended for users aged 18 and over.

We do not knowingly collect data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes via:

  • Email, or
  • A notice within the Service

16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

BEAM Intelligence
info@beaminsights.app